FAQ for Seller

How do I register as a seller on A-buy?
To register, visit the “Become a seller” page and sign up with the following details:
 
Business Name – Your store’s official name
 
Contact Details – Phone number and email for customer inquiries
 
Physical Store Address (if applicable) – This will be displayed on the map for customers
 
Store Operation – Specify if your store has closing hours or specific operating times
 
SEO Information – Keywords and descriptions to help your store rank better in searches
 
Preferred Shipping Method – Choose how you want to handle deliveries
Does A-buy charge any fees or commissions?

No! A-buy does not charge any fees or commissions. Sellers receive their full earnings directly.

How do I list products on A-buy?
Once your account is set up:
 
Log into your seller dashboard
 
Click Product next Add new
 
Enter product details (title, description, price, and images)
 
Select a category and submit for listing
What payment method does A-buy support?
We recommend using COD (Cash on Delivery) for sellers, allowing you to receive your profits directly. Additionally, you have the flexibility to use any payment method available in your store by creating a custom shipping method. A-buy will not control or restrict any payment method you choose for your store.
How does shipping work?

A-buy gives sellers the flexibility to choose their preferred shipping options, whether it’s through partnered logistics, their own shipping methods, or any other type they use. Sellers can create multiple shipping methods, allowing buyers to select from a variety of options.

How do I handle customer returns and refunds?
Sellers must follow A-buy’s return and refund policy as a guideline before creating their own policy.
 
A-buy provides general rules on acceptable returns and refund procedures.
 
Sellers can customize their policies but must ensure they align with A-buy’s guidelines.
 
Clear return and refund policies should be communicated to customers before purchases.
Can I run promotions or discounts?
Yes! You can:
 
Offer percentage-based discounts
 
Participate in site-wide sales events
 
Provide free shipping to attract more customers
How do I get customer support?

Sellers can contact A-buy’s support team via:

Your store, your rules!  A-buy gives sellers complete control over their business, including pricing, shipping, and policies—while ensuring fair return and refund practices.