Shipping Policy
Shipping Policy
At ELJ268, we are committed to delivering fast and reliable service to our customers.
1. Product Type
Our products are digital software applications (Excel VBA-based systems). No physical items will be shipped.
2. Delivery Method
After successful payment, customers will receive:
A download link, or
The software file via email, or
Direct installation support (if applicable)
3. Delivery Time
Standard digital delivery: Within 24 hours
Custom-built systems: 1–3 business days (depending on project complexity)
4. Shipping Fees
Since our products are digital, no shipping fees apply.
5. Customer Responsibilities
Provide a valid email address.
Ensure your device can run Microsoft Excel with macros enabled.
6. Incorrect or Failed Delivery
If you do not receive your software within the expected time, please contact us and we will resolve the issue promptly.
7. Contact Information
For questions regarding your order or delivery, contact:
Email: vbafan2000@gmail.com
Phone/WhatsApp: +63-9274741927
Refund Policy
Digital Product Rule
Due to the nature of digital software, all sales are final and non-refundable once the software has been delivered.
Cancellation / Return / Exchange Policy
1. Cancellation Policy
Once the digital product has been sent via email or the download link or has been shared, the order can no longer be cancelled.
2. Return Policy
Since our products are digital and downloadable, we do not accept returns after delivery.
3. Exchange Policy
We do not offer exchanges for digital products.
4. Custom-Built Software
For custom-made Excel VBA systems:
Cancellations are only allowed if work has not yet started
Once development begins, cancellations and refunds are not available
