Shipping Policy
Order Processing Time Ready-made items: 1–3 business days Customized / printed apparel: 3–7 business days Bulk or large orders may require additional processing time 📌 Processing time does not include shipping/transit time. Shipping Schedule Orders are shipped Monday to Saturday No shipping on Sundays and holidays Shipping Methods We ship nationwide via trusted courier partners such as: J&T Express We offer Same day delivery via Lalamove Shipping Fees Shipping fees are shouldered by the buyer, unless stated otherwise Estimated Delivery Time Metro Manila: 2–4 business days Provincial areas: 4–10 business days Delivery time may vary due to weather conditions, courier delays, or peak seasons. Shipping cost depends on: Location Package weight Courier rates
Refund Policy
Once the returned item is received and inspected: Approved refunds will be processed within 5–7 business days Refunds will be issued via: GCash / Bank Transfer / Original payment method 📌 Shipping fees are non-refundable unless the error is from our side.
Cancellation / Return / Exchange Policy
Conditions for Return Returned items must: Be unused and unwashed Have original packaging (if applicable) Be in original condition We reserve the right to reject returns that do not meet these conditions. Items Not Eligible for Refund or Return For hygiene and customization reasons, the following items are NON-REFUNDABLE and NON-RETURNABLE: Customized or personalized items (name, design, size, color requested by customer) Sale or discounted items Items damaged due to misuse, washing, or improper handling Change of mind after order confirmation
