Shipping Policy
We carefully package every item to help prevent damage during transportation. Once your order has been handed over to the courier, delivery time is outside our direct control. Delays may occur due to weather, holidays, courier volume, or other unforeseen circumstances. Please make sure your shipping address and contact information are correct before completing your order.
Refund Policy
Because our products are carefully prepared and packaged for each customer, returns and exchanges may be subject to our store's specific conditions. Please contact us before returning any item. Unauthorized returns may not be accepted. Refund requests may not be accepted once the order has already been processed, customized, or shipped.
Cancellation / Return / Exchange Policy
Cancellation/Return/Exchange requests may not be accepted once the order has already been processed, customized, or shipped.
